24 January 2023



Block These Border Agency Scams

Whether you are expecting a late Christmas delivery or some Boxing Day deals, keep an eye out for this scam. Individuals will be contacted by fake Canada Border Services Agency (CBSA) agents, saying there is a package at the border which contains illegal contents. 

The scammers then ask for payment or personal information, including your Social Insurance Number (SIN), to address the issue.

More About Border Agency Scams

How to Respond

  • Hang up and don’t answer the text or email

  • Do not disclose personal or financial information

  • Do not send money before confirming the claims are true and you are dealing with the CBSA

  • Confirm who they are. You can do this by looking up the phone number for CBSA and calling them directly

  • Ask for help from a family member or a trusted friend if you are unsure

  • Report the incident to the Canadian Anti-Fraud Centre

If you suspect fraud or have been the victim of a fraud, report it to your local police service and the Canadian Anti-Fraud Centre online at: www.antifraudcenter.ca or by calling: 1-888-495-8501. You should also contact your bank and credit card company if you believe your personal or financial information has been compromised.